The Explora and the newer DStv Ultra unlock recording, catch-up, Showmax and streaming apps — but only when they're set up and connected properly. We install the decoder, link it to your WiFi or fibre, and get every feature working, so you actually use what you're paying for.
We'll migrate your existing setup where we can, sort out smartcard pairing, and show you how to record, pause live TV and find the apps. If your internet doesn't reach the lounge cleanly, we can improve that in the same visit — a decoder that can't get online is only half a decoder.
The Ultra leans hard into streaming, with Showmax and apps built in alongside your channels and a snappier interface; the Explora is a proven workhorse with generous recording space. We'll talk you through which suits your household before you spend, rather than just fitting whatever's in the box.
Connection is where most home setups fall short. We make sure the decoder has a solid, stable link for catch-up and on-demand, test the apps actually load, and tidy the cabling behind the unit so it looks as good as it works.
If you're adding the Explora or Ultra to a multi-room setup, we'll link it with XtraView so the whole house shares one subscription, and leave you with a quick walkthrough of the features so nothing goes to waste.
We can also handle the swap-out cleanly if you're moving up from an older decoder — transferring what we can, retiring the old box, and making sure your subscription, smartcard and recordings line up without a gap in service. The aim is simple: you sit down that evening and everything you pay for, from live sport to Showmax, just works.
Households upgrading to the latest box, or anyone who wants recording, catch-up and streaming working — not just live channels.